FAQ：
Q: What are the main products we produce and sell?
A: - Landscape grass for garden
- Sports Grass for football, tennis, golf, hockey and so on.
- Commercial grass carpet for showcase
- Artificial grass for roof decoration
- colorful grass and all installation accessories
- Artificial green plant wall / Artificial fence wall
- Artificial flower wall / Artificial grass ball
Q: What is the normal service life of artificial grass?
A: The normal service life of artificial grass is usually 8 to 15 years, which is affected by many factors. High-quality materials last longer, while heavy use (such as on a sports field) may cause wear and tear faster. Regular maintenance also enhances durability.
Q: Can we provide guidance on the installation of artificial grass and artificial plants?
A: During the artificial turf installation process, we can provide technical expert on-site guidance to ensure the area is neat, level and well-drained. We can recommend suitable substrate and infill materials and help choose the type of artificial grass that will suit your site. Our team can provide regular maintenance and after-sales follow-up visits, so that you can use our artificial grass with confidence!
Q: What about water drainage?
A: There is no need to worry about water drainage. Artificial grass is fully porous and rainwater drains through it as the artificial grass has a holed backing.
Q: Is artificial grass safe for children and pets?
A: Strict testing is carried out to ensure they are free of any hazardous elements making them safe for children and pets. Jiangsen artificial grass has passed the REACH testing certificate.
Q: What is the MOQ?
A: If we have the Artificial Grass stock, the MOQ could be 100 square meters. If we don't have the Artificial Grass stock, the MOQ should be at least 500 square meters.
Q: How to choose artificial grass?
A:JS can recommend the most suitable artificial grass according to our client's requirement. What's more, our technical team has a consistent supply of talents and newly developed technology, customized product can be accepted, which can fully satisfy different kinds of customers' needs. JS insists on providing personalized solutions for customers, with every scientific details and dedicated service attitude, making perfect service for you.
Q:What does artificial grass maintenance include?
Artificial grass maintenance includes removing debris and proper cleaning of the surface. Additionally, regular replenishment of the filling is sufficient.
Regular maintenance not only keeps your artificial turf looking great, it also ensures its longevity.
Q: Before make the order, can I visit your factory?
A:Yes, you are welcome to visit our factory. Please inform us your traveling schedule ahead of time. We can arrange to pick you up at the hotel or the airport.